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Documentation

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Drawing on a wealth of experience Crunch Consultancy can provide all your IT documentation needs, from creating documents from scratch to assessing and improving all existing documentation.

One of the most likely areas to cause inefficiencies and bad practice in any IT organisation is poor documentation. Badly constructed or misleading process documentation can potentially cause immeasurable damage to an organisation and can actually be the root cause of many of the organisation’s deeply ingrained problems. With the help of Crunch, our clients can avoid these issues from being reality, and ensure that they do not make the same mistakes that poorly performing organisations do.
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Using our pre-prepared IT document templates, Crunch can provide the mechanism for the capture of data and information in your organisation and can then assist with sharing knowledge and wisdom across the organisation.

So whether it is the provision of a Service Catalogue, Service Level Agreement, Post Implementation Change Review document, or any other IT Service Management or Project Management document, Crunch are positioned brilliantly to assist you.

For our clients, the benefits of engaging with Crunch when looking for assistance in the creating, maintaining and enhancing of documentation include:

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  • Documentation templates that are both Fit for Purpose and Fit for Use

  • No need to spend precious time and money creating documentation from scratch

  • Agreed template models for use across the whole organisation

  • Documentation that will demonstrate your commitment to quality design and attention to detail

  • Reduced operational and support costs due to accurate and properly defined documented information 

As a demonstration of our position as a market leader we would be delighted to provide you with a free copy of any of the documents listed below.

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Service Catalogue Template

Service Level Agreement Template

ITSM Process & Policy Template

Change Post Implementation Review Document

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